Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n
There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n
Books with obvious signs of use.<\/p>\n\n\n\n
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/p>\n\n\n\n
Any item that is returned more than 30 days after delivery<\/p>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be issued to your credit card or original method of payment within 7 days.<\/p>\n\n\n\n
Late or missing refunds<\/b><\/p>\n\n\n\n
If you haven\u2019t received a refund 7-10 business days after refund approval, first check your bank account again.<\/p>\n\n\n\n
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n
Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at BBWilliamsEnterprises@gmail.com.<\/p>\n\n\n\n
We only replace items if they are defective or damaged. If you need to exchange it for the same item, use the contact us<\/a> form. Please provide as much detail as possible regarding the products condition.<\/p>\n\n\n\n If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n To return your product, you should mail your product to the address provided to you at the time of your refund request.<\/p>\n\n\n\n You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will not be included in the refund amount. <\/p>\n\n\n\n Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n Contact us<\/a> at for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":" Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received … Continue readingRefund and Returns Policy<\/span><\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/pages\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bbwilliams.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65"}],"version-history":[{"count":5,"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions"}],"predecessor-version":[{"id":397,"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions\/397"}],"up":[{"embeddable":true,"href":"https:\/\/bbwilliams.com\/index.php?rest_route=\/wp\/v2\/pages\/6"}],"wp:attachment":[{"href":"https:\/\/bbwilliams.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}